Terms and Conditions

Introduction

These Terms and Conditions apply to anyone visiting or using the LumaBloom website. By using this site, you’re agreeing to the terms outlined here.

We may update them from time to time, so please check back occasionally to stay informed.

Privacy and Personal Information

Your privacy matters. Our Privacy Policy explains how we collect, use, and protect any personal information you share with LumaBloom.

By continuing to use this website, you agree to the practices outlined in that policy.

Account Access

If you log in to any part of this website, it’s your responsibility to keep your login details safe.

LumaBloom cannot be held responsible if someone else accesses your account because login details were lost or shared.

We may suspend or remove access if we believe your account is being used in a way that is unsafe or doesn’t reflect our values.

Information About Our Services

This website shares information about the supports we offer - including behaviour support services, community connection programs, and other supports for children, teens, and adults.

All services must be accessed respectfully and in line with the law.

If any fees apply to a service, these will be listed on the relevant page and may change from time to time.

Links to Other Websites

Sometimes we include links to other websites to help you find useful resources.

These are shared for convenience only - LumaBloom doesn’t manage or take responsibility for their content or operation.

Copyright and Content Use

Unless otherwise stated, all content on this website belongs to LumaBloom.

You’re welcome to browse and use the information for your own personal reference.

But please don’t copy, share, or change any of our content without written permission.

Content You Share With Us

If you send us a form, message, or comment through the website, you give us permission to use that information to respond to you.

We may remove any content that goes against our values or these terms.

Disclaimer

This website is provided “as is.”

We work hard to keep information clear and up to date, but we can’t promise that every detail will always be available, accurate, or error-free.

LumaBloom isn’t responsible for any issues or losses that might arise from using the site.

Indemnity

By using this website, you agree not to hold LumaBloom responsible for any claims, costs, or damages that come from misuse or breaking these terms.

Ending Access

We may limit or remove your access to this website if there is a serious breach of these terms or any unsafe behaviour.

Australian Law

These terms are governed by Australian law. Any disputes will be handled through the Australian court system.

Feedback or Concerns

If you have any concerns about these terms, please get in touch through our Contact page.

We’ll do our best to respond within 30 days.

Updated: July 2025