Privacy Policy and Terms of Use
Introduction
Welcome to the LumaBloom website. By using this site, you agree to the terms below. These may change from time to time, so it’s a good idea to check in every now and then.
Your Privacy Matters
Your privacy is important to us. Any personal information you share with LumaBloom is handled with care, stored securely, and only used to respond to your enquiry or provide the support you’ve asked for.
By continuing to use this website, you agree to how we collect and use your data as described in this policy.
We will never sell your information or share it with others unless:
- You’ve given us permission, or
- We’re required to by law.
Your Account (if applicable)
If you log in to any part of this website, it’s your responsibility to keep your login details safe.
If we think your account is being misused, we may suspend or remove access to keep your information secure.
Using This Website
Our website shares information about the supports we offer — including disability support, mental health services, community programs, and behaviour support for children, teens and adults.
We ask that all services and information be used respectfully and lawfully.
If any services have fees, they’ll be listed on the relevant page and may change from time to time.
Links to Other Websites
Some of our pages include links to other websites. These are there to help, but we don’t manage those sites and can’t guarantee their content.
We’re not responsible for any issues that come from visiting a third-party website.
Content and Copyright
Everything you see on this site belongs to LumaBloom - that includes the words, images, designs and downloads.
Please don’t copy, alter or share anything from this site without our written permission.
Things You Send to Us
If you send us a message, referral or any other content through this site, you give us permission to use that information to respond to you.
We may remove or choose not to respond to messages that go against our values or these terms.
Disclaimer
We work hard to make sure everything on the website is accurate and up-to-date, but we can’t promise it will always be perfect.
The site is provided “as is.” We’re not responsible for any errors, downtime or problems that might come from using it.
Indemnity
By using the LumaBloom website, you agree not to hold us responsible for any issues that arise from misusing the site or breaking these terms.
Access
We may limit or remove your access to this website if there’s misuse, unsafe behaviour or a breach of these terms.
Governing Law
These terms follow Australian law. Any legal disputes will be handled through the Australian legal system.
Concerns or Complaints
If you’re worried about how we’ve handled your information or something on this site, please get in touch through our Contact page.
We’ll do our best to respond within 30 days.
Contact Us
If you have questions about this Privacy Policy or these Terms of Use, please reach out through the contact form on this site.
We’re here to listen, explain things clearly and help where we can.
Updated: July 2025
